Last year's keynote speakers
Karine Cardona-Smits
Senior Analyst at Forrester
Jitske Kramer
Corporate Anthropologist
Wolter Smit
CEO and Founder of TOPdesk
Hannah Fry
Mathematician and Broadcaster
Duncan Wardle
Former Head of Innovation & Creativity at Disney
The so-called “CX Factor” will be pivotal in determining which organizations will succeed over the next decade and which will be left behind. But what does great customer experience really look like, in practice?
The best service experiences are built by focusing on people, not buzzwords. That’s why, this year, we dedicated our flagship digital transformation event on 15 June to helping service professionals master what really matters: customer happiness.
Customer Happiness, Decoded.
TOPdesk SEE 2021
This year, on 15 June 2021, the TOPdesk Service Excellence Experience came straight to the (home) offices of over 4000 service professionals. We put on a live, online event. And —trust us— it was much more than your average webinar.
Attendees listened to live talks from world-renowned speakers, engaged with expert panels and got tips and tricks from some of our very own TOPdesk specialists.
4500
Registrations
5700
Live interactions
22
Countries
4
Hours of live content
Picked up some nice insights from the TOPdesk See event 2021
#TOPdeskSEE
Robert van de Maat
Kliksafe
